General Transcription: Theory & Practice™

Finally: a truly all-inclusive online education system for general transcription.

If you want to learn how to work from home as a general transcriptionist, but you've been...

  • ... frustrated at the lack of hands-on practice to help you improve your skills
  • ... unable to get the kind of support you need when you're stuck
  • ... left wishing you could watch over someone's shoulder to learn the software
  • ... annoyed by the brevity of other "how-to" transcription guides
  • ... confused by the marketing aspects and how to set up a business
  • ... tired of working for peanuts because you're not sure how to find higher-paying work


Then you're in the right spot -- because General Transcription: Theory & Practice™ is the first all-inclusive, multimedia education system for general transcription. 

Meet the Instructor

I'm Janet Shaughnessy, professional transcriptionist and owner of Zoom Transcription Services for over 10 years.

I've combined all my knowledge and experience as a transcriptionist and a business owner into a full-length, comprehensive online training course to get you from newbie to polished professional in as little as 2-4 months.​

It's NOT another eBook download.

We know how frustrating it is to pay for a "course" only to discover it's actually a ginormous PDF or Word document.

It's unorganized and difficult to move through, and the videos and practice dictations (if there are any at all) are in a separate location. Ongoing support may be nonexistent. With many of these types of products, you pay for some information: you don't get education.

General Transcription: Theory & Practice™ changes all of that. It was designed to be the only resource you need to truly become an excellent general transcriptionist -- no more endless googling, begging experienced transcriptionists to mentor you, or spending hours of your valuable time in forums piecing together what you need to know.

It's all here, and it's all in one place.

Why Take this Course?

  • General transcription work is everywhere. ALL companies need written content in order to be found by search engines. Video is popular, but words are what help people find what they're looking for online. Skeptical? Check out our blog post series, People Who Use Transcriptionists, to see just how widespread the demand is.
  • You'll learn from the experts. Dynamic video content, plenty of practice, tutorials, marketing how-to's, and a support community to guide you every step of the way.
  • Get there faster. Trying to learn as you go is like stumbling around in the dark. Make less mistakes with a safe training ground first, then hit the ground running.


"Janet's extensive experience in the field of both general and legal transcription shines throughout the course. The topics covered provide a thorough foundation for anyone wanting to start out in the transcription field, but also offers excellent tips for seasoned transcriptionists! My personal favorite was the section on text expanders. All in all, I am very pleased with everything this course offers. I would sign up again in a heartbeat!"

Katie C.  - Beaverton, Oregon

Who Should Take this Course?

Transcription isn't for everyone. It's not the easy job the scammers make it out to be. To make real money doing this -- money that's actually worth your time spent -- you need training. 

Only certain types of people should pursue this kind of work.​ See the list below:

  • You must be a hard worker. Success doesn't come overnight. It takes time and dedication. 
  • You must be ready to learn before you earn. Better transcriptionists get higher-paying work for a reason.
  • You must be willing to ask for help. We provide lifetime support! Use it.  


"I definitely have everything I need to get my transcription career started with this course. I love how the modules and units go into great detail, and it's easy to go back and reference things. The videos are super helpful, and the marketing how-to stuff alone is worth its weight in gold. Plus, the fact that the course has quizzes and a final exam that is actually graded by a person and not some software really gives the course the professional touch."

Maria A. Dallas, Texas

What's Included?

General Transcription: Theory & Practice™ includes everything you need to not just learn about transcription, but how to become an excellent transcriptionist -- one that actually gets hired. 

Here's what you get:

  • where to get the best deal on transcription equipment (don't buy it before you start!!)
  • how to use text expanders and shortcut keys (includes printable cheatsheets)
  • transcription style guide plus downloadable templates 
  • screencast tutorial videos on software, time coding, and more 
  • how to find higher-paying work as an independent contractor
  • how to build and market your transcription business
  • how to set up a transcriptionist website (along with a lifetime license to our new "Transcriptionist Pro" WordPress theme and tutorials)
  • get your hands dirty with SEVEN LEVELS of practice dictations (and answer keys for each)
  • lifetime access to all course material and future updates
  • lifetime access to our student support forum on Facebook
  • our "100% thorough" guarantee. We're confident you'll have everything you need to succeed. However, if you feel there's anything missing from the course -- even the tiniest detail -- just let us know and we'll add it in so you'll have it as part of your lifetime access. 

Take a Video Tour


PLEASE NOTE: this is a real course with real content and real expectations, and in order to make real money, you have to do real work. Please don't enroll expecting anyone else but you to do the work. Please don't enroll because you think you can get rich. We are not promising you the moon here; we are promising you solid education and excellent support. Please don't enroll if you're not ready to commit. See our refund policy.

"Even though I had done some transcription in the past, without your course, I’m sure I would have fuddled around, not knowing all the latest techniques and shortcuts that help make a profitable business. I’d have not known about time coding or the difference between “strict verbatim” or “standard verbatim” transcription. And without the help, guidance, and tips from the course, I’d have probably gotten frustrated and given up if trying to start a transcription business on my own."

Diana F. - Seminole, FL

Thousands of dollars in content + lifetime membership, updates , and support -- all for a one-time tuition fee of $497


Frequently Asked Questions

Yes! First, you have to realize your confidence will improve a thousand fold once you know what you're doing. That's where Level 1, Level 2 and Level 3 come in -- you've got to learn the theory and practice before you can market and get clients. Imagine trying to find clients for your cake-baking company ... without having any idea how to bake cakes! On the other hand, if you learn and train to become a master baker, your confidence will flourish.

We are not a job placement agency, but we do provide you all the tools and resources necessary to find work as a transcriptionist. As part of your course fee, you receive step-by-step tutorials (including videos) on how to find clients (even on YouTube!), how to apply for transcription company jobs (which are a lower-paying option but still good experience), and how to build a website to market yourself.

If you've taken a look at our post series People Who Use Transcriptionists, you'll quickly see there's a ton of work out there for transcriptionists -- let us transform you into the transcriptionist you need to be in order to get clients like these.

No. This is not a get-rich-quick type of job, but if you work for it, you can make a solid living working as a transcriptionist. Plus, you will reap the rewards of freedom found by working from home and performing challenging work.

You have access forever, and all updates are included at no additional cost. The course is entirely self-paced, too, so no one will rush you through, nor will you be penalized for not completing it in a certain time frame.

You can seek help from our lively student community on Facebook -- one of the most helpful groups you'll ever experience. You can also email me directly, but it's actually faster to use the Facebook group since there are students and transcriptionists in there who will probably answer much faster than I can.

It usually takes students 2-4 months to complete. The course is entirely self-paced, however, so you are able to take more or less time as needed. There is no rush.

No. You need to have patience and the ability to sit for long periods of time. An eye for detail is also necessary.

General transcription has no geographical boundaries since all of our work is obtained and delivered via the internet. I have clients and students in all English-speaking countries. It is, however, important that you be fluent in the English language. It's beyond the scope of our training to teach basic English skills.

Legal transcription isn't recommended to non-U.S. citizens since it's based on the U.S. legal system.

See this expanded FAQ for more: Can Anyone Become a Transcriptionist?

YES! With the exploding popularity of video all over the internet, there is a rapidly increasing demand for transcription. Much of that video needs to be turned into a written document to be used for marketing, training, blog or website content, eBooks… the list is endless.

Companies and marketers of all kinds use transcriptionists. Some are big production companies and others are small mom-and-pop businesses. The demand for qualified transcriptionists will continue to rise.

See this expanded FAQ for more, and be sure to check out our post category People Who Use Transcriptionists for examples and evidence that transcription is in high demand by a diverse range of markets.

We get it. There are scams everywhere online -- people trying to sell you useless products or eBooks and painting this picture that it won't take any work at all to start making money working from home -- just buy this book, course, whatever, and you'll get access to people who practically want to throw their money at you. Then you buy what they're selling, and it's a huge letdown.

That's not what we're about at all. All over this page and the entire site, you'll find nothing but transparency and honesty about the work it takes to be successful in this business. If you write to us, we answer. We do not make lofty promises. We only promise what we can -- that our training program is the most thorough, highest quality training for transcription available. Our goal is to provide you with everything you need to become successful as a transcriptionist -- not just to make a buck.

Even if you choose not to go with our program, be sure to check out our post on 3 Keys to Avoiding Work-at-Home Scams.

Your search for the perfect transcription resource stops now!

Save yourself hours of time and frustration by enrolling in the only multimedia online course for general transcription, 
General Transcription: Theory & Practice™ for just 


Lifetime access, updates, and support ARE included. How's that for fine print? :-)


View our FAQs or contact us.

We're happy to answer any and all questions about our program. You will always hear from a real person when you email me -- no canned responses or auto-replies! 

Not sure transcription is a good fit for you?

Take our free mini-course, Transcription Foundations, to learn more about a career in transcription.

Not only can you email me, I'll actually answer! 

Send me an email!


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